Day: July 23, 2026

Webinar: process mining 101

https://vimeo.com/1212308630 The customer journey is rarely as linear as you think. Most organizations analyze their website through a familiar funnel:Homepage → Category → Product → Checkout It makes sense on paper.But in reality, people rarely follow that path. That’s where process mining comes in. Instead of looking at the customer journey as it was designed, […]